Job Description
Job Description
Title : Emergency Room Domestic Violence Liaison
Supervisor : Director of Community Support Services
Status : Full-Time
JOB SUMMARY
The Emergency Room Domestic Violence Liaison is a domestic violence specialist, who will' provide direct safety planning, case management, support services and advocacy for victims of crime referred by Trinitas Emergency Room staff. This position represents a partnership of the YWCA Union County as the lead domestic violence services agency, the Union County Prosecutor's Office, and Trinitas Regional Medical Center.
EDUCATION REQUIREMENTS & ADDITIONAL QUALIFICATIONS
- Master's Degree and 3 years of experience in domestic violence services, or equivalent.
- Licensed clinical social worker or licensed professional counselor preferred.
- Bilingual / bicultural in Spanish preferred.
- Strong clinica1, communications, problem-solving, advocacy, networking and collaboration skills required.
ADDITIONAL REQUIREMENTS :
Excellent verbal and written skills.Knowledge of computer programs including but not limited to Microsoft Office Suite (Word, Excel, Power Point, Outlook)Must be able to work evening and weekend hours, and on call, as needed.Must have driver's license and reliable transportation.ESSENTIAL JOB DUTIES
Receive direct referrals from Trinitas ER staff and / or referrals communicated via YWCA hotline staff.Acts as liaison to the YWCA collaborating partners in providing the following services to clients : career counseling, housing, job development, and others.Complete intake and determine service needs of victims rereferred. Provide direct linkages, including establishment of appointments and accompaniment as needed, for follow up medical, mental health, housing, legal services, and other needs of victims.Assist with DV safety planning for victim and provide direct advocacy, community networking, and referral. Safety planning will include victim families if safe and appropriate.Help identify and address gaps and barriers that trauma victims face following emergency room visits and provide direct assistance in linking victims to overcome barriers.Provide trauma and domestic violence training to Trinitas Emergency Room staff around safety, confidentiality, and particular needs of domestic violence victims.Assist clients in application for VCCO, Social Services, emergency / temporary housing, legal services and / or other needs related to the trauma experienced.Provide crisis counseling and / or refer to available counselors for individual and / or group counseling, ensuring that clients receive immediate service.Model best practices in working with families in domestic violence situations.Model collaboration and cross systems advocacy to strengthen community partnerships and enable a coordinated community teamed response for victims of crime who utilize emergency room services.Provides the following direct services : initial assessments of clients referred, ongoing case management to address victim needs, referrals, advocacy, and development of case management plans for each client.Maintains contact with community agencies to coordinate access to and delivery of services.Refers clients to appropriate community resources for services not covered by YWCA Union County.Responsible for following up with clients who have missed appointments and documenting contacts in the case record.Completes necessary reporting requirements for all program are-as by assisting in reporting of statistics and in preparation of reports.Documents and maintains case records for individual clients, completes needs assessments, goal sheets, and maintains other records as needed.Maintains a system of accountability to ensure proper statistical information gathering and analysis.Secondary Job Responsibilities
Participate in quarterly collaborative meetings with YWCA and Trinitas leadership.Attend staff meetings, conferences, and trainings as directed.Other duties as assigned by supervisory personnel.Provides community trainings on domestic violence as needed.Represent the YWCA Union County on external committees, as appropriateNOTE : This job description is a broad outline of the responsibilities and duties of the Emergency Room Domestic Violence Counselor and will be amended as needed to meet the program priorities of the YWCA Union County and their ensuring work requirements. This job description should not be construed as a contract.
