What are the responsibilities and job description for the Client Support Receptionist - Casual position at Ywca Of Schenectady?
Job Summary :
Reporting to the Administrative Coordinator, it is the responsibility of the receptionist to greet, assist, and provide direction and information to clients, visitors, and other agency guests.
Supervisory Responsibility : None
FLSA : Non- Exempt
Schedule - Sunday - 7 AM to 3 PM
Responsibilities :
- Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts her / him to the appropriate location.
- Answers, screens, and directs phone calls to staff; takes messages or transfers calls to voicemail.
- Maintains awareness of the events calendar
- Receives mail, documents, packages, and courier deliveries, and distributes items to staff and clients.
- Performs administrative and clerical support tasks as assigned.
- Receives and processes childcare, rent payments, and pre-determined non-residential room rental payments, taxi payments, and petty cash
- Performs basic filing and recordkeeping.
- Assist persons seeking shelter (assess situation, contact YWCA NENY Shelter, arrange for transportation).
- Receives and processes cash and in-kind donations.
- Keeps reception area and lobby tidy; notifies Maintenance of cleaning or repair needs.
- Other duties as assigned.
Qualifications :
Physical Requirements :
Additional Requirements :
Sunday - 7AM - 3PM
PI259599524