Demo

Client Support Receptionist - Casual

Ywca Of Schenectady
Schenectady, NY Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/10/2025

Job Summary :

Reporting to the Administrative Coordinator, it is the responsibility of the receptionist to greet, assist, and provide direction and information to clients, visitors, and other agency guests.

Supervisory Responsibility : None

FLSA : Non- Exempt

Schedule - Sunday - 7 AM to 3 PM

Responsibilities :

  • Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts her / him to the appropriate location.
  • Answers, screens, and directs phone calls to staff; takes messages or transfers calls to voicemail.
  • Maintains awareness of the events calendar
  • Receives mail, documents, packages, and courier deliveries, and distributes items to staff and clients.
  • Performs administrative and clerical support tasks as assigned.
  • Receives and processes childcare, rent payments, and pre-determined non-residential room rental payments, taxi payments, and petty cash
  • Performs basic filing and recordkeeping.
  • Assist persons seeking shelter (assess situation, contact YWCA NENY Shelter, arrange for transportation).
  • Receives and processes cash and in-kind donations.
  • Keeps reception area and lobby tidy; notifies Maintenance of cleaning or repair needs.
  • Other duties as assigned.

Qualifications :

  • High school diploma or equivalent required
  • Basic understanding of administrative and clerical procedures and systems.
  • Proficient with Microsoft Office (including excel) or related software.
  • Ability to problem solve and provide customer service.
  • Physical Requirements :

  • Prolonged periods of sitting at a desk.
  • Must be able to lift up to 30 pounds at a time.
  • Must be able to climb stairs.
  • Must be able to utilize a computer.
  • Additional Requirements :

  • Complete role required checks
  • Sunday - 7AM - 3PM

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