What are the responsibilities and job description for the Afternoon Dispatcher position at Z Plumberz of Downriver?
Job Description
Job Description
Benefits :Benefits / Perks
- 401K matching
- Paid Time Off
- Career Growth Opportunities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
- Filing, organizing, and cleaning office area
- Working under the Lead Dispatcher to help with other office related tasks
- High school diploma / GED
- Sufficient typing and data entry skills
- Understanding or ability to learn best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Job Summary
We are seeking a professional and skilled Dispatcher to join our team for the afternoons. In this role, you will receive emergency and non-emergency calls, make quick decisions to ensure the proper action is taken, and help with related office tasks and organization. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Qualifications