Leasing Agent/Assistant Manager

Job Summary
We are seeking a motivated and detail-oriented Leasing Agent to join our dynamic team. The ideal candidate will be responsible for managing the leasing process for residential or commercial properties, ensuring a positive experience for prospective tenants while maintaining strong relationships with current residents. This role requires excellent communication skills, a customer-focused approach, and the ability to handle various administrative tasks efficiently.

Duties

• Conduct property tours and showcase available units to prospective tenants.
• Manage the leasing process from application to signing contracts, ensuring compliance with all legal requirements.
• Maintain accurate records of tenant applications, leases, and renewals using property management software such as OneSite.
• Provide exceptional customer service by addressing inquiries and resolving issues related to leasing and property maintenance.
• Utilize customer relationship management techniques to foster strong relationships with current tenants and encourage lease renewals.
• Perform data entry tasks related to tenant information and lease agreements.
• Exhibit strong phone etiquette when communicating with potential and current tenants.
• Assist in conflict management by addressing tenant concerns promptly and professionally.
• Collaborate with property maintenance teams to ensure that properties are well-maintained and meet tenant expectations.

Skills

• Proficiency in Appfolio or similar property management software is preferred.
• Strong administrative skills with attention to detail in managing contracts and documentation.
• Excellent customer service skills, with the ability to build rapport with diverse individuals.
• Effective phone etiquette for professional communication with clients and tenants.
• Ability to perform data entry accurately and efficiently.
• Knowledge of conflict management techniques to resolve tenant disputes effectively.
• Understanding of basic legal principles related to leasing agreements and property law is a plus.
• Familiarity with property maintenance processes is advantageous.

Join our team as a Leasing Agent where your skills will contribute to creating a welcoming environment for residents while supporting the overall success of our properties.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Fort Mitchell, KY 41017: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $23