Office Manager Level III

Who are we?  

360 Behavioral Health provides exceptional care for individuals with autism and developmental delays. With over 30 years of expertise, we are a leading authority in ABA-based behavioral health services. Founded by a husband-and-wife team, our mission is to transform lives through a comprehensive range of services, including Applied Behavior Analysis, personal assistance, and respite. Our qualified clinicians use evidence-based practices and personalized treatment plans to improve outcomes for individuals with autism and their families. As one of the top ABA services providers in the United States and a certified Great Place to Work, our commitment and dedication continue to drive our exceptional care. 

What would this role do? 

The Office Manager plays a critical role in guiding the professional growth of our team. This position is the face of the clinic and will act as a liaison between the clinic and the customers, which includes but is not limited to all Partners, and clients. The Office Manager has knowledge and ability to perform all tasks in administrative roles within the company. 

What we offer (We like to get right to it!) 

• Competitive compensation (we value transparency) $26.00-$31.00/hourly 

• Monday-Friday between the hours of 8:00am – 5:00pm  

• Student loan repayment assistance for eligible roles   

• Bonus program(s) for eligible roles   

• Career development and advancement opportunities   

• Flexible scheduling   

• Great and fun company culture    

• Expansive Health, Vision, and Dental plans for our full-time partners    

• 401(K) retirement savings program  

• Mileage and phone reimbursement   

• And so much more! 

Role Responsibilities (Here’s what it takes) 

• Oversee Administrative Team duties with directions from the Senior director of Clinical Services (SDOCS), Director of Clinical Services (DOCS), Assistant Director of Clinical Services (ADOCS), and Regional Coordinators. 

• Support all administrative and clinical staff including but not limited to technical issues, general questions, policies, and protocols. 

• Support the training team assigning training, scheduling, and set up. (e.g. CPI) 

• Manage and track all special clinical projects and are completed by the deadline. 

• Attend and/or run recurring or scheduled meetings (i.e. staff meetings, administrative meetings) 

• Provide comprehensive support to all company staff, addressing their various needs promptly and effectively. 

• Collect staff documentation and provide it to the People Operations department for internal filing. 

• Ensure understanding, implementation, and reinforcement of all company policies and procedures.  

• Ensure effective maintenance and tracking of scheduling components to facilitate alignment with staff and client needs. Included but not limited to training cohorts, staffing spreadsheet, and daily schedule changes. 

• Facilitate and track information to the leadership team regarding but not limited to contract fulfillment for each client based on authorized treatment hours. 

• Identify ways to optimize authorized hours. 

Must Haves (Yes, we have needs!) 

• 5 years in an administrative position

• High School Diploma or GED 

• Bilingual Spanish Highly Preferred

Nice to haves (Very demure, very mindful) 

• Associate degree preferred. 

• Office experience 

• 5 year in a related administrative position. 

• Computer savvy with thorough knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). 

• Self-motivated, responsible, honest, and articulate. 

• Strong leadership skills to take initiative on complex issues. 

• Excellent organizational, communications, and time management skills. 

360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations.  Please contact us at 855-360-4437 for assistance.  

EEO/Minorities/Females/Disabled/Veterans   

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to benefits360hr@360bhmail.com to let us know the nature of your request.  For more EEO information about applicant rights click here.  

 Americans With Disabilities Act   

360 Behavioral Health, does not discriminate on the basis of disability in its services, programs, or activities. Employment: 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations. Effective Communication: 360 Behavioral Health will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. Modifications to Policies and Procedures: 360 Behavioral Health, will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in 360 Behavioral Health offices, even where pets and other animals are prohibited. Requests: To request an auxiliary aid or service for effective communication, or a modification of policies or procedures contact [ADA Coordinator name and contact information] as soon as possible, preferably 30 days after the activity or event. For inquiries, please contact us at benefits360hr@360bhmail.com  

Keywords: ABA, Applied Behavioral Analysis, CNA, Certified nurse assistant, behavioral health, RBT, Registered Behavioral Tech, Mental Health, Entry Level, Aid, Respite Care, Caregiver, Paraprofessional, Assistant, Home Health, DSP, Direct Support Professional, Patient care technician, Care Tech, LPN, Psychology