What are the responsibilities and job description for the Administrator position at Zachary Piper Solutions?
Zachary Piper Solutions is seeking a TechOps Administrator to support a critical Security Operations Center in Atlanta, GA OR Redmond, WA.
The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.
Clearance : TS / SCI Full Scope Polygraph
Location : Redmond, WA OR Atlanta, GA
Schedule : Mid day and evening shift available 24x7 operational environment
Responsibilities of the TechOps Administrator :
- Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team.
- Execute documented deployment scripts and procedures.
- Coordinate restoration actions with other teams.
- Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
- Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
- Identify and drive recovery levers with feature teams.
- Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
- Update standard operation procedures and technical training guides documentation as needed.
- Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance / troubleshooting.
Qualifications of the TechOps Administrator :
- Must hold an active TS / SCI with FS Poly.
- Excellent customer service skills and focus.
- Education : Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
- Adaptable to a fast-paced environment with changing priorities.
- Ability to execute work with precision in time-sensitive outage scenarios.
- Effective communication skills in both written and oral English.
- Ability to perform work under continuous deadline pressure.
- Openness to shift work, as 24 / 7 support is essential
Compensation of the TechOps Administrator :
- Compensation : $90,000 - $130,000 based on years of experience
- Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO / Holiday
- Opportunity to get your foot in the door with cyber security
- Long-term stable program
Last updated : 2024-11-07
Salary : $90,000 - $130,000
