What are the responsibilities and job description for the BENEFITS SPECIALIST II position at Zachry Group?
COMPANY NAME: Zachry Enterprise Solutions, LLC
JOB TITLE: Benefits Specialist
DEPARTMENT: Total Employee Rewards Department
LOCATION: San Antonio, TX.
Who are we?
Zachry Group is America's pacesetter in turnkey construction, engineering, maintenance, turnaround and fabrication services in the power, energy, chemicals, manufacturing and industrial sectors. It works with customers to plan, build, and renew their most critical facilities, so they can achieve their immediate and long-term goals, all at the highest safety standards. Zachry Group operates 35 offices, with more than 20,000 employees working in more than 400 locations nationwide. Please visit www.zachrygroup.com for more information.
Is Zachry Group right for you?
We look for people who are interested in making a career at Zachry because we believe in the value of long tenured employees, whether in craft, supervisory, administrative or managerial roles.
We recruit for a combination of skills and character. We look for people who are performance-oriented and want to be part of something bigger. People who see work as more than just a job and want to work in an environment where they are known, respected and valued.
Why is this a great opportunity?
This is a great opportunity to advance an exciting and fulfilling career with Zachry Group’s cutting-edge Benefits team. We want to talk to Benefits professionals with proven experience working in and supporting a Benefits department. The whole enchilada, plus an enticing side dish of business acumen.
The Benefits Specialist to provide employee support and assist with the administration of benefit plans and policies that support Zachry’s total rewards strategy, and works collaboratively with all areas of the business. Sound good to you? Join us!
What will you do as a Benefits Specialist?
- Provides support and service to employees and internal partners in all areas of benefits programs, including health & welfare, retirement, voluntary benefits and time off programs. Properly uses tools and resources to provide accurate responses to inquiries in an efficient manner. Understands plan coverage provisions and applies them to individual employee situations.
- Supports appeals and challenging employee situations. Demonstrates subject matter expertise for benefit programs, policies and processes.
- Identifies trends and areas of opportunity and escalates to direct leader for long-term solutions.
- Performs complex administrative processes for various employee benefit programs in alignment with plan documents, process and procedure documentation and compliance with applicable legal and regulatory requirements.
- Drafts and updates process and procedural documentation.
- Identifies and recommends methods to update, simplify and enhance processes, procedures and technologies. Contributes in continuous improvement initiatives to ensure services are effectively delivered.
- Provides input into benefits programs including implementation, administration, communications and education.
- Other duties as assigned.
Job Requirements:
Job Qualifications: What required skills, qualifications and abilities do you need to bring to the role?
- Adherence to vaccination requirements, as may be established by the company from time to time or by a particular job site.
- High School Diploma.
- Minimum 2 years of related experience.
- Superior customer service skills, with effective communication skills via telephone, email and in-person.
- Attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Must possess a continuous improvement mindset; identify, recommend, and improve current processes.
- Excellent time management skills and ability to prioritize and multitask as well as adapt to changing priorities.
- Ability to work independently, think and plan ahead and bring issues to attention of management.
- Ability to travel up to 20% of the time.
- Confidentiality is critical to success.
What is an added plus?
- Associates degree or equivalent from two-year college or technical school.
- 3 or more years of experience working in employee benefits, total rewards, healthcare customer service or analytical fields.
- Good technical skills and understanding of HRIS, testing and file interfaces.
- Speaks, reads and understands Spanish.
What are the physical demands?
Employee will be required to communicate in person, via telephone, email, use of arm/hand steadiness, manual dexterity, finger dexterity, multi limb coordination, oral expression, and comprehension. May be required to lift, carry and move objects safely. Must possess a vision (corrected or uncorrected) that allows for clear visibility from a distance of 20 inches or less.
What will the work environment be like?
Work will be in a professional, “buttoned-up” corporate office environment operating and functioning at a fast pace. Our corporate campus includes an on-site café with various daily breakfast, lunch and snack-time selections, a sizeable fitness center equipped with various state of the art work out equipment & weights, outdoor walking/jogging-path, herb garden, basketball half-court, sand-volley ball court, soccer field, as well as a clinic with a certified nurse practitioner. Working out of cubicles. Noise levels will be low to moderate, but mainly low with cube neighbors’ phone-calls, conversations and/or laughter. You can expect people to treat you with respect and friendliness throughout the campus.
The above description covers the fundamental responsibilities of the position, and it shall not be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day.
Zachry Group is dedicated to providing a Safe and Drug Free work environment; and is an Equal Opportunity Employer.
Company Benefits:
Meaningful Work
Team–Based Culture
Opportunity for Growth