What are the responsibilities and job description for the FT Supervisor position at Zadig & Voltaire?
Company Profile
Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.
The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.
Zadig & Voltaire is an equal opportunity employer.
Website
http://zadig-et-voltaire.com
The Role
As a Supervisor you are responsible for supporting the GM in reaching the store targets and goals. When the GM is not present, you are the store team lead and are responsible to customer service, replenish, train and develop your associates.
Zadig & Voltaire is an equal opportunity employer.
Hourly commission compensation with potential for additional bonus. Wardrobe and other benefits also included.
Responsibilities
- Manage your team to reach and exceed the store targets as outlined by the AGM/GM.
- Constant floor presence to help maximize selling opportunities.
- Create a positive and rewarding client experience by ensuring that the customer takes priority at all times.
- Delivering outstanding and personal customer service experience while complying with standards.
- Fully support and align with all key business initiatives and new product launches.
- Clientele Development and Customer Data collection for the purpose of building relationships and personalizing future client development opportunities.
- Utilize the available marketing tools to engage current and new business and drive sales.
- Embrace and utilize technology to enhance customer experience.
- Demonstrate a passion for the luxury sector and knowledgeable of industry, market and fashion trends.
Requirements
- Proven track record in Customer / Clientele Sales and achieving results.
- Focused on achieving the sales targets/goals.
- Providing an excellent customer service and interested in exceeding the customer expectations.
- Strong knowledge of team management, training and techniques.
- Knowledge of Retail POS system, MS Office and Google Docs.
- Demonstrate the ability to manage priorities, multi-task and pay close attention to details.
- Strong verbal, written and communication skills.
- Passionate about the mid-luxury sector and working knowledge of trends (fashion, retail, industry and market.)
- Positive and proactive attitude and team working skills.
- Sense of flexibility, responsibility, adaptability, and independence.
Education and Training
- HS Diploma Required; Associate’s/Bachelor’s degrees preferred
- Must be able to speak English and French
Experience
- Minimum 1 year experience as a Sales Supervisor
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $22
