What are the responsibilities and job description for the Sales Specialist position at Zadok Jewelers?
Zadok Jewelers
Job Title : Sales Professionals
Job Status : Full-Time Location : Austin
Department : Sales Pay Range : Hourly Commiss.
Job Summary
As a Professional Sales Associate in our luxury jewelry and watches department, you will be the face of our brand, providing exceptional customer service and driving sales. You will be responsible for understanding and meeting the needs of our discerning clientele while maintaining the highest standards of product knowledge, store operations, and professional conduct.
Who We Are :
Founded on prestigious Post Oak Boulevard in 1976 by sixth generation jeweler, Dror Zadok, and his wife, Helene Zadok, Zadok Jewelers® is Houston’s premier watch, jewelry and diamond destination. The addition of their sons Jonathan, Segev and Gilad – all GIA certified gemologists – created the seventh generation of Zadoks with industry experience, bringing an unparalleled level of knowledge, service and passion to their trade. Zadok Jewelers is the exclusive retailer in Houston representing a number of watch and jewelry brands, in addition to being an authorized retailer for recognized industry leaders like Cartier, Pomellato, Mikimoto, Chopard and Bulgari. The extensive, curated selection of diamonds, designer and brand name fine jewelry, engagement and wedding rings, as well as over 25 internationally lauded timepiece brands, have earned it the reputation as Houston’s most distinctive couture jewelry, watch and diamond destination. Zadok also specializes in custom jewelry design and repair, watch repair and appraisals.
Zadok Jewelers will be opening their second location in Austin, Texas this Spring 2025.
Responsibilities
Customer Engagement and Sales :
- Greet and engage customers promptly and courteously.
- Ask questions to understand customers' needs, preferences, and budget.
- Present and demonstrate a variety of jewelry and watch options.
- Suggest complementary or alternative items to enhance customer satisfaction.
- Answer questions and address any concerns or objections.
- Keep up to date with inventory knowledge.
- Determined, persistent, and persuasive, but not pushy.
- Even-tempered, trustworthy, and ethical.
- Close sales effectively to achieve personal and store sales targets.
Product Knowledge and Training :
Store Operations :
CRM and Administration :
Events and Scheduling :
Qualifications :
Education :
