What are the responsibilities and job description for the Retail Sales Associate position at ZAGG, Inc.?
About Us
At ZAGG Brands, we’re at the forefront of innovation, empowering mobile lifestyles in an ever-evolving world. As the creators of trusted brands like Mophie, InvisibleShield, and ZAGG, we deliver premium solutions that keep your devices connected, protected, and looking their best. From cutting-edge portable power to industry-leading screen protection and durable phone cases, our products are designed to meet the demands of modern, on-the-go living.
Our culture is rooted in innovation, creativity, and continuous growth. We thrive on pushing the boundaries of what’s possible, combining advanced technology with thoughtful design to create products that elevate your digital experience. At ZAGG Brands, we’re not just responding to industry trends— we’re setting them, leading the way with solutions that empower you to live life untethered. If you’re passionate about shaping the future of mobile technology, come join us and grow in an environment where your ideas are valued, your potential is limitless, and your contributions make a real impact.
Position Summary
The Retail Sales Associate is expected to meet and exceed location sales goals, oversee retail operations, and provide a world-class shopping experience to our customers. The Retail Sales Associate will assist customers with sales and questions concerning all ZAGG products. The Sales Associate will perform installations of all ZAGG protection products as requested. With multiple product awards, ZAGG is the industry leader in screen protection with our world-renowned InvisibleShield products and mobile Bluetooth® keyboards. We also offer top-selling personal audio products with our fun and playful iFrogz brand. The Retail Sales Associate will be a proud champion of ZAGG's products and culture.
Retail Channel Partners is the Master Franchisor for ZAGG retail stores; managing, owning, and operating stores across the US and CAN. ZAGG is the industry leader in screen protection with their world-renowned InvisibleShield products, Gear4 cases, mophie power, and mobile Bluetooth® keyboards. The Store Manager will be a proud champion of both RCP and ZAGG’s culture.
What You’ll Need To Be Successful
80% Retail Sales
Skills
At ZAGG Brands, we’re at the forefront of innovation, empowering mobile lifestyles in an ever-evolving world. As the creators of trusted brands like Mophie, InvisibleShield, and ZAGG, we deliver premium solutions that keep your devices connected, protected, and looking their best. From cutting-edge portable power to industry-leading screen protection and durable phone cases, our products are designed to meet the demands of modern, on-the-go living.
Our culture is rooted in innovation, creativity, and continuous growth. We thrive on pushing the boundaries of what’s possible, combining advanced technology with thoughtful design to create products that elevate your digital experience. At ZAGG Brands, we’re not just responding to industry trends— we’re setting them, leading the way with solutions that empower you to live life untethered. If you’re passionate about shaping the future of mobile technology, come join us and grow in an environment where your ideas are valued, your potential is limitless, and your contributions make a real impact.
Position Summary
The Retail Sales Associate is expected to meet and exceed location sales goals, oversee retail operations, and provide a world-class shopping experience to our customers. The Retail Sales Associate will assist customers with sales and questions concerning all ZAGG products. The Sales Associate will perform installations of all ZAGG protection products as requested. With multiple product awards, ZAGG is the industry leader in screen protection with our world-renowned InvisibleShield products and mobile Bluetooth® keyboards. We also offer top-selling personal audio products with our fun and playful iFrogz brand. The Retail Sales Associate will be a proud champion of ZAGG's products and culture.
Retail Channel Partners is the Master Franchisor for ZAGG retail stores; managing, owning, and operating stores across the US and CAN. ZAGG is the industry leader in screen protection with their world-renowned InvisibleShield products, Gear4 cases, mophie power, and mobile Bluetooth® keyboards. The Store Manager will be a proud champion of both RCP and ZAGG’s culture.
What You’ll Need To Be Successful
80% Retail Sales
- Greet and assist customers with the purchase of all Zagg products and upselling
- Must have regular, consistent, and punctual attendance
- Maintain expert knowledge of all Zagg branded products
- Help customers make the best-informed decisions concerning ZAGG products
- Assist customers with the purchase of all ZAGG-branded products
- Provide professional installation of Zagg protection products on customer's electronic devices
- Troubleshooting customers's devices as it relates to ZAGG product
- Assist with inventory counts
- Keep store clean, stocked and well organized both front of house and back of house
Skills
- Must be able to work evenings, weekends, and holidays (part-time hours)
- Outgoing, friendly, customer-focused attitude
- Must be highly motivated and driven
- Represent ZAGG in a positive and professional manner
- High ethical standards and personal qualities
- Excellent verbal, written, and interpersonal skills
- Strong organizational skills/team-oriented
- Ability to effectively communicate with co-workers (both written and verbal)
- High School Diploma or equivalent
- 1-3 years experience in a retail or similar sales environment
- Basic computer skills
- Managerial experience preferred
- ZAGG product knowledge preferred