Demo

Customer Supply Chain Analyst

Zak Designs
Bentonville, AR Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Job Type

Full-time

Description

The Customer Supply Chain Analyst will assist the Zak Designs team, focusing on collaborative planning, forecasting, and replenishment. The role has an analytical focus that pertains to both supply chain and sales, with the goal of meeting business sales and performance objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. The following is an overview of the main duties for this position and is not all-inclusive of each task that may be performed in this role.

  • Manage Item / DC / Store level supply chain inventory replenishment across multiple categories
  • Work with large amounts of data and organize them into effective reporting, with timely communication, and action-based decision-making
  • Responsible for communicating Supply Chain Metrics to Customers on a weekly basis for specific categories
  • Deep understanding of the Customer's replenishment system and its relationship with CPFR to ensure correct ordering
  • Proactively researches opportunities to improve customer in stocks and communicate needs internally
  • Able to work well across multi-functional teams including written and verbal communication
  • Ability to present data-based information to team members for decision-making purposes
  • Analyze customer performance to inform and support the sales team in driving of business at each customer
  • Pull customer data, track scorecard metrics / customer KPIs, and perform analysis that provides insights to shape customer conversations and plans
  • Deliver ad hoc requests for additional sales needs regarding data pulls, presentation development, etc.
  • Utilize syndicated, or customer data to analyze the business, understand business trends, and provide a point of view on solutions
  • Perform analyses to identify new distribution and incremental sales opportunities for given customers
  • Run Velocity and sales reports in support of customer performance
  • Support sales by submitting sales budgets across all categories with accurate forecasts

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Bachelor's degree in supply chain management, finance, marketing, business management, or related field
  • Strong customer supply chain-related experience (demand planning, product supply, distribution, transportation, manufacturing)
  • Well-developed interpersonal / communication skills and the ability to build relationships to drive results
  • Demonstrates problem-solving skills and working under tight timelines, multi-tasking abilities
  • Ability to balance priorities across multiple internal and external stakeholders
  • Ability to learn new systems quickly and leverage systems and information to influence others
  • Computer skills : Proficient in Microsoft Office - Word, Excel, PowerPoint; proficient in Retail Link & Luminate
  • Must reside or be willing to reside in the Bentonville, AR, region.
  • This position requires at least 5% travel
  • PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job the employee is regularly required to stand, walk, sit, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee must regularly lift and / or move up to 10 pounds, occasionally lift and / or move up to 25 pounds, and on some occasions lift up to 50 pounds. Specific vision abilities required by this job require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually low to moderate and employees work in an office setting with some interaction with machines such as copiers, printers, and / or other design-related machines.

    EOE, including disability / vets

    Salary Description

    60,000-90,000 annually DOE

    Salary : $60,000 - $90,000

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