What are the responsibilities and job description for the Hostess and Cashier position at Zammittis Italian Ristorante'?
JOB DESCRIPTION
Summary/Objective
This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner. Take togo orders in person and over the phone. Prepare the togo order while being able to seat guest.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Greets and seats guests, presents menus to guests.
- Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
- Takes names on a waiting list.
- Runs the floor plan board.
- Observes tables and keeps track of clean, dirty and occupied tables.
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
- Cleans, organizes and stocks menus at host area.
- Answers phone and answers questions concerning the menu and restaurant.
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
- Fills to-go orders, if applicable.
- Maintains restrooms throughout shift.
- Sweeps foyer and front entrance area frequently.
- Performs other duties as directed.
Competencies
- Customer Focus.
- Communication Proficiency.
- Organizational Skills.
- Stress Management/Composure.
- Multi-task oriented.
Job Type: Part-time
Pay: From $7.25 per hour
Benefits:
- Employee discount
Shift:
- Evening shift
Experience:
- Host/Hostess Experience: 1 year (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Work Location: In person
Salary : $7
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