What are the responsibilities and job description for the Health Support Specialist position at ZANELLI HEALTH SOLUTIONS LLC?
Job Summary
We are seeking a dedicated and detail-oriented Health Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service in a medical office setting, assisting patients with their health-related inquiries, and ensuring accurate data entry. This role requires effective communication skills, including proficiency in medical terminology, to facilitate interactions with patients and healthcare professionals. Bilingual or multilingual candidates are highly encouraged to apply.
Responsibilities
- Provide excellent customer service by addressing patient inquiries and concerns in a professional manner.
- Perform data entry tasks accurately, maintaining up-to-date patient records and information.
- Utilize medical terminology to communicate effectively with patients and healthcare staff.
- Analyze patient data to identify trends or issues that may require attention.
- Maintain a clean and organized work environment within the medical office.
- Demonstrate phone etiquette when handling incoming calls and scheduling appointments.
- Collaborate with healthcare professionals to ensure seamless patient care.
Qualifications
- Proficiency in English; bilingual or multilingual abilities are preferred.
- Previous experience in a medical office setting is a plus.
- Strong customer service skills with the ability to communicate clearly and effectively.
- Familiarity with medical terminology is essential for this role.
- Ability to analyze information and make informed decisions based on data.
- Excellent phone etiquette and interpersonal skills.
- Experience with data entry and maintaining accurate records.
Join our team as a Health Specialist where you can make a difference in the lives of patients while growing your career in the healthcare field.
Job Type: Full-time
Pay: Up to $134,975.95 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- St Petersburg, FL 33705 (Required)
Ability to Relocate:
- St Petersburg, FL 33705: Relocate before starting work (Required)
Work Location: In person
Salary : $134,976
