What are the responsibilities and job description for the General Manager position at Zankou Chicken?
Drive Excellence, Inspire Teams, and Delight Guests as a Zankou Chicken General Manager!
Are you a passionate leader with a knack for creating amazing experiences? Do you thrive in a fast-paced environment and have a passion for serving up delicious food with a smile? If so, Zankou Chicken wants you to lead our flock as a General Manager!
As a General Manager, you'll be the heart and soul of your restaurant, responsible for creating a welcoming atmosphere, upholding our high standards, and inspiring your team to deliver exceptional guest experiences. You'll be a champion of The Zankou Way, leading by example and fostering a culture of excellence.
What You'll Do
- Guest Experience Guru: Ensure every guest feels like family, from the moment they walk in the door until they leave with a satisfied smile and a full belly.
- Quality Control Champion: Maintain the highest standards of food quality, safety, and presentation, ensuring every plate that leaves the kitchen is a masterpiece.
- Team Leader Extraordinaire: Motivate, coach, and develop your team to reach their full potential and deliver exceptional service.
- Operational Whiz: Master all aspects of restaurant operations, from managing inventory and scheduling to ensuring compliance with safety and labor regulations.
- Brand Ambassador: Embody The Zankou Way in everything you do, creating a positive and welcoming environment for both guests and team members.
What You Bring to the Table
- Proven Leadership: 5 years of experience leading and inspiring teams in a fast-paced restaurant environment.
- Guest Obsession: A genuine passion for creating exceptional guest experiences.
- Operational Excellence: A deep understanding of restaurant operations, including food safety, inventory management, and labor laws.
- Communication & Teamwork: Excellent communication and interpersonal skills, with the ability to build strong relationships with your team and guests.
- Problem-Solving Prowess: The ability to think on your feet and resolve issues effectively.
- Zankou Way Alignment: A strong commitment to our values of ambition, guest obsession, perfection, honesty, accountability, continuous learning, and moving fast.
Why Zankou Chicken?
- Competitive Pay and Benefits: We offer a comprehensive benefits package, including medical, dental, vision, and a 401(k) with a company match.
- Growth Opportunities: We're a growing company with opportunities for advancement.
- Amazing Culture: Be part of a fun, supportive, and family-oriented team.
- Free Zankou Chicken: Free Zankou Chicken every day? Yes, please! (We're talking about our famous chicken, garlic sauce, and all the fixings.)
The Zankou Way
At Zankou, we're not just about serving delicious food; we're about creating an exceptional experience for our guests and our team. We live by these core values:
- Be Ambitious: We aim high and dream boldly.
- Go All In: We commit fully to our mission.
- Be Guest Obsessed: We anticipate and exceed guest expectations.
- Hire Top Talent: We build a team of high performers.
- Pursue Perfection: We strive for excellence in every detail.
- Be Radically Honest: We communicate openly and respectfully.
- Own It: We take responsibility for outcomes.
- Continuously Learn & Improve: We embrace curiosity and growth.
- Do & Measure What Matters: We set and monitor impactful goals.
- Move Fast: We act with urgency and purpose.
If these values resonate with you, we encourage you to apply!
Equal Opportunity Employer
Zankou Chicken is an equal opportunity employer committed to creating a diverse and inclusive workplace.
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- At Zankou Chicken, we believe in 'Pursuing Perfection.' Tell us about a time you went above and beyond to achieve outstanding results in a previous role.
- One of our core values is 'Radical Honesty.' Describe a situation where you had to deliver difficult feedback or address a challenging issue with a colleague or supervisor. How did you approach the situation?
Language:
- Spanish (Preferred)
Ability to Commute:
- Torrance, CA 90506 (Required)
Ability to Relocate:
- Torrance, CA 90506: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $95,000
