Vice President, Operations

Zarminali Pediatrics is building the nation's leading pediatric multispecialty group, focused on supporting families to shape healthy futures for their children – from birth through adulthood – by completely transforming the way pediatric care is delivered nationwide. We are tackling today's challenges of increased administrative burden on clinicians and a siloed approach to pediatric care through intentional design of care delivery, enhanced by leading technology and collaborative, expert care teams.

Our name, inspired by our founder's daughter's name – Zarmina – means "something that is more precious to you than gold". We couldn't think of anything that better represents the way parents and caregivers hold the relationship with their children as the most valuable gift, and how we at Zarminali approach care for each child with equal reverence.

We strive for a healthier future for pediatric patients and a happier future for pediatric clinicians nationwide, and we are looking for people to join us in achieving this vision. If you are eager to join a growth stage company and be part of the early team that is shaping the foundation of both the company and the delivery of pediatric care, then this opportunity might be for you!

POSITION OVERVIEW

The Vice President, Operations is responsible for the strategic and operational leadership of Zarminali Pediatrics clinic locations across multiple states, with accountability for cost, quality, growth, and patient satisfaction results. This executive will oversee state level Directors of Operations and collaborate closely with clinical leaders to ensure cohesive, high-performing market operations. Reporting to the COO, this leader will be responsible for developing a high performing team and supporting infrastructure to appropriately scale as the scope continues to increase in existing and new markets. The Vice President will drive operational excellence, scalability, and continuous improvement to support Zarminali Pediatric's mission and long-term growth.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide strategic leadership and oversight for operations across multiple states, ensuring alignment with organizational goals and market needs.
• Direct and support Directors of Operations in managing clinic performance, focusing on cost management, clinical quality, and patient satisfaction.
• Collaborate with the launch and integration team to ensure successful practice onboarding and seamless transitions to market operations.
• Lead multi-state budgeting processes, financial performance reviews, and achievement of P&L goals across regions.
• Foster a culture of high performance, accountability, and continuous improvement across operations teams.
• Establish and maintain key performance metrics (KPIs) for financial, operational, and patient experience outcomes.
• Serve as a strategic partner to market clinical leadership, ensuring clinician needs are met to reinforce a culture of transparency and support.
• Model effective dyad partnerships with clinical leaders to drive engagement and execute the clinical model.
• Identify and execute improvement initiatives to enhance operational efficiency, financial outcomes, and patient care.
• Develop and maintain a pipeline of high-potential operational leaders through mentoring and professional development.
• Act as a key representative on system-wide initiatives, strategy development, and process improvements.
  
  

REQUIRED SKILLS FOR SUCCESS:

• Strong strategic leadership and ability to manage large-scale, multi-state operations.
• High emotional intelligence with the ability to build meaningful relationships and successfully navigate diverse stakeholder groups.
• Proven track record of delivering results in high-growth, multi-location healthcare enterprises.
• Exceptional problem-solving skills with a hands-on approach to execution.
• Strong financial acumen with experience managing large P&Ls and driving financial performance.
• Proactive process improvement mindset with a focus on operational efficiency and patient care excellence.
• Knowledge of healthcare regulations, compliance requirements, and accreditation standards.
• Strategic thinker with the ability to analyze data, identify trends, and make data-driven decisions.
• A keen sense of personal accountability for delivering individual and team results.
• Experience performing under pressure with a sense of urgency, attention to detail, and a commitment to doing what you say you will do.
• A passion for being hands-on in problem-solving and execution.
• Excellent leadership, communication, and interpersonal skills.
• Commitment to fostering a high-performance, values-driven culture.
  
  

EDUCATION & EXPERIENCE REQUIREMENTS:

• Minimum of 15 years of leadership experience in healthcare operations, preferably in a pediatric or primary care setting.
• Bachelor's degree required; Master's degree preferred.
• Demonstrated success in multi-site, multi-state operations management.
• Experience with EHR systems and healthcare technology.
• Proven ability to mentor and develop high-performing teams.
  
  

At Zarminali Pediatrics, we are committed to our empowering clinicians and team members to deliver better pediatric care, altogether. This commitment requires building an inclusive culture and a team that represents the diverse communities we serve.

We believe that when people from all backgrounds, experiences, and perspectives come together, we create a stronger team and better care for our patients and their families. We realize the importance of an environment where clinicians and team members feel cared for, supported, and valued. We believe in the basics: treating everyone with kindness, respect, and fairness.

We do not tolerate discrimination or harassment of any kind. This includes, but is not limited to, race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

We recruit and hire based on skills, talent, and potential, ensuring everyone has a fair chance to succeed. Together, we strive to build an inclusive and welcoming space where we can achieve our goal of building a happier future for the pediatric workforce.