What are the responsibilities and job description for the Cashier position at Zaxby's?
Position Overview
This position is classified as non-exempt and reports to the Shift Leader, Assistant Manager and General Manager.
Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Duties and Responsibilities
The individual in this position is expected to engage in the following work-related activities:
- Complete all training requirements including:
- Zaxby’s University
- Hands-on stations training
- Any additional training required by Zax Nevada
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby’s brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into both indoor and outdoor point of sale systems
- Accept payments, operate cash registers, and expedite all digital orders
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, utensils, and beverages
- Keep work areas clean and organized
- Prepare menu items according to company standards and in a safe and sanitary manner
- Prepare beverages, sauces, produce, and other items
- Ensure food and beverages are handled according to safety regulations and guidelines
- Accurately complete, package, and present guest orders
- Assist with kitchen and back of house tasks as assigned
- Other responsibilities
- Complete all tasks with a sense of urgency, in a timely manner
- Work safely and follow all safety guidelines and procedures
- Other duties as assigned
Compensation Package (Cashier & Cook)
Competitive Pay
FREE Meal on the Clock
20% Off for You and Your Immediate Family When Off the Clock
Paid Time Off
