What are the responsibilities and job description for the Shift Leader position at Zaxby's?
This role is about becoming a leader in your restaurant! This manager is responsible for supervising and coaching team members on their shifts and being a positive and professional leader on every shift. Shift Leader’s role model behaviors and have impact on every aspect of restaurant operations! Key responsibilities include:
- Administration: Crisis Management, Internal Communications, Cash Management, Safety and Security and Food Safety.
- Shift Management: Utilize Shift Readiness Tools, Pre-Shift Routine, Post-Shift Routine, 360 Shift Walk, Managing a Shift and Steritech Assessments.
- Production: Utilize Prep List/Prep on Hand, Overseeing Prep Activities, Kitchen Communications, Waste Prevention, Portion Control, Root Cause Analysis and Bin Management.
- Culture and Service: Role model Servant Leadership, Execute Drive-Thru Management, Outside Order Taking, Third Party Delivery, POS for Managers and Table Touching.
- Inventory: Utilize Inventory Basics, Execute Critical Item Counts, Accept Truck Orders, Use Arrowstream and Crunchtime.
