What are the responsibilities and job description for the Solutions Engineer position at Zayo?
Responsibilities
Sales
Understand customer business challenges, goals, and environment.
Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close.
Develop strong relationships with customer’s technical staff.
Build and communicate the customer-specific value proposition with client executives and key partners.
Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied.
Solution Design
Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
Design the right solution options to meet the customer’s needs by applying your knowledge of long haul and metro dark fiber, wavelength, Ethernet, and Internet solutions.
Ensure the feasibility of the proposed solution with the operations and product teams.
Document and diagram solutions to clearly outline all technical components.
Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design.
Engage more senior peers for assistance in the most complex customer designs.
Education
Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers.
Help develop the product and technical acumen of your sales counterparts.
Invest in yourself through continuing education, both formal and informal.
Qualifications :
Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience.
Minimum of two (2) years experience in technical sales engineering / support role(s) within the telecommunications industry.
Excellent communication skills - written, verbal, listening, reasoning and objection handling.
Proficient knowledge and use of common business applications including the Google and / or Microsoft suites.
Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines.
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
Strong technical skills in networking including optical, routing and switching.
Ability to create technical designs and diagrams of customer solutions.
A results-oriented mindset.
Estimated base pay range : $75,500 - $105,650 USD / annually.
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Salary : $75,500 - $105,650
