What are the responsibilities and job description for the Client Support Associate - Entry Level position at Zeal TN?
As an Entry-Level Client Support Representative, you will play a pivotal role in the success of our community-based events and outreach campaigns. You will be responsible for managing on-site logistics, engaging with customers, and promoting our clients' brands. Your goal is to create an exceptional experience for customers while contributing to our mission of generating funds for charitable initiatives.
Client Support Representative Responsibilities:
- Utilize persuasive communication skills to generate interest in our clients' mission, ultimately leading to sales or donations.
- Contribute to meeting fundraising targets to support charitable endeavors.
- Manage on-site logistics to ensure a smooth and efficient event flow.
- Ensure all equipment, signage, and supplies are organized and readily available.
- Act as the primary point of contact for customers, addressing inquiries, providing information, and offering assistance as needed.
- Engage with customers in a friendly and approachable manner to create a positive brand experience.
- Collect feedback and insights from customers to inform future event improvements.
- Effectively communicate our clients' brand messages and value propositions to event attendees.
- Distribute promotional materials and encourage participation in brand-related activities.
- Foster a strong brand presence and loyalty among customers
- Track and report sales and donation data accurately.
- Participate in training sessions and team meetings to stay updated on event details and objectives.
Client Support Representative Qualifications:
- High school diploma or equivalent (Bachelor's degree preferred).
- Exceptional interpersonal and communication skills.
- Enthusiastic and outgoing personality with a passion for customer service.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Previous experience in customer service, sales, or event coordination is a plus but not required.
- Willingness to work flexible hours, including evenings and weekends, as event schedules dictate.
- Commitment to our mission of supporting charitable causes.
Upon completion of training, pay is determined by individual performance. The pay listed is the average weekly range for our entry level associates.
WHAT WE OFFER
- Health benefits
- Employee reward program
- Complete training
- Advancement opportunities
- Fun team events and activities
- Paid travel opportunities
Job Type: Full-time
Pay: From $500.00 per week
Benefits:
- 401(k)
- Health insurance
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $500
