What are the responsibilities and job description for the Customer Service Representative- Immediately Hiring! position at Zeal?
If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Zeal TN , you can combine these natural strengths with your skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping consumers feel empowered in their decision and ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.
Responsibilities :
As a confident, professional individual you will :
Deliver the ultimate customer experience
- Create a welcoming and exciting environment
- Introduce customers to the causes, and promote donor support
- Ensure customer’s questions are answered in a timely manner
- Quickly and completely resolve customer issues
- Deliver the ultimate community-driven experience to customers as you educate on services and campaigns for our client
- Demonstrate and educate them on a variety of outreach opportunities
- Collect donations and upsell when opportunity is given
- Contribute to the overall expansion and growth of our office by supporting daily business operations
