What are the responsibilities and job description for the Technical Writer position at ZealHire.com?
Job Details
Top Skills: Confluence, JIRA, and SharePoint, they need to have Business Analysis experience too.
Seeking a Technical Writer/Sr. Business Analyst with 4 to 6 years of experience in business analysis and documentation. The ideal candidate will have strong analytical skills, the ability to evaluate workflows, gather requirements, and optimize business processes, and proficiency in technical writing to develop manuals, user guides, and process documentation. They should be skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint), JIRA, and Confluence and have knowledge of software development, databases, and system architecture. Strong communication skills are essential for collaborating with stakeholders, presenting to senior leadership, and proofreading/editing documentation for accuracy and clarity. Additionally, they must be a problem-solver who continuously assesses and improves business processes while staying up to date with industry advancements.
Technical Writer/Sr. Business Analyst
Job Responsibilities
- Analyze current business processes, evaluate workflows, and identify areas for improvement.
- Gather and document requirements from stakeholders, translating business needs into functional specifications.
- Collaborate with subject matter experts across teams to collect relevant information.
- Develop and maintain procedure manuals, technical specifications, and process documentation.
- Manage the collection and review of portfolio executive stakeholder updates.
- Create user guides and training materials for software applications, systems, and processes.
- Proofread and edit internal and external communications to ensure clarity, accuracy, and consistency.
- Continuously assess business processes and propose enhancements to improve efficiency and productivity.
- Provide training and support to teams on software usage and process improvements.
- Stay updated on advancements in technology and industry standards.
Job Requirements
- Experience: 4 to 6 years in business analysis, documentation, or related fields.
- Analytical Skills: Ability to analyze data, identify patterns, and propose solutions.
- Business Acumen: Strong understanding of business operations, process modeling, and translating business requirements into technical specifications.
- Software Development Knowledge: Familiarity with databases, programming, system architectures, data modeling, and software development life cycles.
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint)
- Experience using SharePoint, JIRA, and Confluence
- Problem-Solving Skills: Ability to identify issues, propose solutions, and optimize systems.
- Experience creating clear, accurate, and structured documentation.
- Strong ability to communicate complex information effectively to senior leadership and executive stakeholders.
- Proofreading and editing experience to ensure quality and consistency.
