What are the responsibilities and job description for the Medical Front Desk Receptionist position at ZEAM Medical Group?
ZEAM Medical Group is a multidisciplinary practice looking for highly qualified, personable individual for our front desk intake coordinator job. Includes front desk reception and insurance verifying experience.
Medical Front Desk Coordinator Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Must know how insurance benefits work, and how to determine eligibility, and coordination of care with secondary insurances
- Attention to detail is imperative
- Ability to work in a paperless EMR environment is critical
- You must have at least 2 years minimum, recent, experience to apply
- Must be insurance savvy, know how to figure out eligibility for patients and obtain prior authorizations, read and understand EOBS.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Dependent health insurance coverage
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Internal Medicine
- Primary Care
- Psychiatry
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Roseville, CA 95678 (Required)
Ability to Relocate:
- Roseville, CA 95678: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $21