What are the responsibilities and job description for the Operations Analyst position at Zego Career Center?
About the role:
Zego is a high-growth property technology company that has an exciting opportunity for Operations Analysts on our Billing Operations Team. We seek future Zegonauts who are driven and inspired by the potential for rapid, turbo-charged career growth through high performance. Working closely with other departments, you will help provide an exceptional client experience through analytical excellence and strong attention to detail. In addition to showcasing your critical thinking skills, as you gain experience and advance your career at Zego, you will increasingly work directly with clients to help drive their success.
Zego is a high-growth property technology company that has an exciting opportunity for Operations Analysts on our Billing Operations Team. We seek future Zegonauts who are driven and inspired by the potential for rapid, turbo-charged career growth through high performance. Working closely with other departments, you will help provide an exceptional client experience through analytical excellence and strong attention to detail. In addition to showcasing your critical thinking skills, as you gain experience and advance your career at Zego, you will increasingly work directly with clients to help drive their success.
What you’ll do here:
- Utilize our CASA utility billing and expense technology platform to produce on-time and accurate resident bills on behalf of our clients
- Review and analyze resident bills and collaborate with our clients to finalize and process monthly utility bills for their residents (some data entry required depending on client bill formats, types)
- Review variance reports, datasets, and research explanations to ensure accuracy and consistency of billing practices and results
- Collaborate across the Billing Operations Team to ensure properties are moved efficiently through the billing process
- Partner with your clients to obtain billing approval as quickly as possible so statements can be released to residents in a timely fashion
- Obtain expert knowledge of our CASA software platform, a great skill for potential future roles within Zego
