What are the responsibilities and job description for the Production Supervisors - 2nd & 3rd Shift Openings position at Zelis?
Zelis, headquartered in Boston, MA, has been recognized as a Best Place to Work. Our new production facility and administration office located in Fenton, Missouri uses the power of technology to secure data to build stronger, more effective communications between healthcare payers, providers and members, delivering mission critical claims, payments, benefits and individual financial responsibility information.
The Production Supervisor positions will work and support 2nd or 3rd shift hours of operations :
- 2nd shift - 1 : 45 pm - 10 : 15 pm CST
- 3rd shift - 9 : 45 pm - 6 : 15 am CST
The Production Supervisors will lead 15-20 direct reports in our Fenton, MO production facility. The production facility prints and processes documents to mail through the USPS. The facility averages 1.4MM packages per day for over 500 clients. The supervisor position is responsible for all aspects of the production floor. This position will plan and assign work, implement policies and procedures and contribute to improving production methods, equipment, operating procedures and working conditions. This position has direct contact with service providers and technicians who troubleshoot and resolve maintenance issues.
The primary focus of the Production Supervisor will be to manage the team to maintain expected productivity on the shift and maintain a positive work environment. This role is hands on and is actively engaged with the team throughout the shift. Supervisors lead team meetings and set associates goals. The supervisor utilizes metrics to monitor associate performance and provides feedback through regular constructive conversations.
Duties & Responsibilities :
Required Education and Experience :
Preferred Experience :
Required Physical Factors :
Professional & Interpersonal Skills :
Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and / or interview process, please email TalentAcquisition@zelis.com.
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