What are the responsibilities and job description for the Senior QA Engineer (Manual) position at Zello?
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About Zello
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
We are seeking a enthusiastic, intellectually curious QA engineer to help us deliver the most reliable communication solution for frontline workers in the world. You'll test a broad range of products, applications, and services, applying your knowledge to ensure we maintain an extraordinary level of quality for our thousands of customers and millions of users. In this role you'll collaborate closely with engineering, product, customer success, sales and outside partners. You will also be part of the AI initiative at Zello.
After your first year, you will
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Zello
Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175 million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.
At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.
We are seeking a enthusiastic, intellectually curious QA engineer to help us deliver the most reliable communication solution for frontline workers in the world. You'll test a broad range of products, applications, and services, applying your knowledge to ensure we maintain an extraordinary level of quality for our thousands of customers and millions of users. In this role you'll collaborate closely with engineering, product, customer success, sales and outside partners. You will also be part of the AI initiative at Zello.
After your first year, you will
- Run test suites for all our major products with minimal supervision
- Certify new hardware devices for use with our mobile applications
- Engage with customers and end users directly about technical issues that make it past first line customer success
- Contribute to automation in one or more areas
- Proactively drive improvements in quality through constructive feedback on the test process
- Be sought after as a test engineer on new projects, creating test plans and executing from start to finish
- Be recognized for going above and beyond to generate positive impact on the organization
- Research, write, and execute test plans across multiple product lines, primarily Zello's flagship mobile and web/desktop-web applications
- Identify critical problems before they reach end users, providing clear reproduction steps and excellent context in your reports
- Learn quickly, grow your knowledge base, and share your insight with the team
- 6 years experience in functional web and mobile testing, preferably with a focus on SaaS products
- Deep working knowledge of iOS, Android, and browser environments. Intermediate or better understanding of client/server concepts and technologies.
- Excellent and forward-thinking communication skills, written and verbal
- Positive and collaborative attitude, good sense of humor, and the ability to work with many different personality types and levels of technical expertise
- Attention to detail and commitment to quality
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
