Call Center Representative

CLIENT OVERVIEW:

Our client, one of the largest Energy companies in US providing a wide range of Energy related products and services to its customers, seeks an accomplished “Call Center Representative”

JOB OVERVIEW:

• POSITION: Call Center Representative
• LOCATION: Bronx, NY [Hybrid role-In office to start, hybrid after training]
• DURATION: 6 months Contract with high possibility of extension!!!
• PAY RATE: $24/hr. on W2
• WORK SCHEDULE: 7am -3:30pm [M-F, possibility for Saturday]

JOB DESCRIPTION:

• Looking for someone that is able to make outbound calls to customers in the field, calling to confirm that they are still declining the gas meters, reading a script to confirm the opt out, document the call in excel and update data lists.
• The ideal candidate would be a strong communicator, can follow instruction and drive the business model, and would have previous call center or proficiency in making outbound calls with high volume.

REQUIRED SKILLS:

• Microsoft Excel Experience
• Customer Service Skills
• Multi-tasking
• Data Collection
• Administrative Support
• High School Diploma or GED
• Analytical Skills
• Call Center Support

Job Types: Full-time, Contract

Pay: Up to $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Call center: 1 year (Required)

Ability to Commute:

• Bronx, NY 10462 (Required)

Work Location: Hybrid remote in Bronx, NY 10462

Salary : $24