What are the responsibilities and job description for the Staff Data Scientist position at Zendesk, Inc.?
locations Madison, Wisconsin, United States of America Remote, United States of America
If the following job requirements and experience match your skills, please ensure you apply promptly.
time type Full time
posted on Posted 2 Days Ago
job requisition id R29410
Job Description
Our Enterprise Machine Learning team enables better decision making throughout the business. The way in which we support our customers, complimenting our Product capabilities, is data driven and amplified through the use of ML. We use the latest trends in Machine Learning and AI algorithms to help us on that mission, and we're passionate about empowering our business teams.
As a Data Scientist on our team, you’ll be responsible for developing products in collaboration with our Data Analysts, ML engineers, other Data Scientists and business partners, and delivering high-quality ML and AI products to our customers, at a scale that most companies only dream of.
This position is part of the Enterprise Data & Analytics team, a high-performance group chartered with delivering a beautifully simple analytics foundation and service that allows Zendesk to scale with clearly defined, consistent metrics and a data architecture that provides all business operations with high quality and timely analytics for optimal decision making. We need a dedicated individual to derive valuable business insights and models which will have a direct impact on our business.
Who you are :
- You are someone in tune and empathetic with the varying analytical needs of different stakeholders in the organization. Whether it be data analysts, business stakeholders, product owners, or engineers, you understand their unique perspectives and requirements. The ability to strike the right balance among all these stakeholders, while also juggling short-term tasks and long-term scope, is an innate skill that sets you apart as the ideal candidate.
- Proactively engage with various stakeholders and engineers and build strong relationships.
- You are an individual driven by natural curiosity, with a deep passion for bridging the gap between data science, machine learning, and business needs.
- Your enthusiasm for machine learning and AI technology is infectious and drives you to explore and innovate continuously.
- Possessing great communication skills, you are comfortable and adept at explaining complex concepts to non-technical stakeholders, ensuring understanding and adoption across the organization.
What you get to do everyday :
What you bring to the role :
The US annualized base salary range for this position is $161,000.00-$241,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.
Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
About Us
Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.
Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.
More meaningful moments. Fewer Zoom calls.
What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events.
With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team.
Recruitment Scam Alerts
We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully.
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Salary : $161,000 - $241,000
