What are the responsibilities and job description for the Lead Infrastructure Engineer position at ZeniMax?
Overview
ZeniMax Media is seeking a dynamic Lead Infrastructure Engineer who excels at balancing leadership with hands-on technical work. In this role, you will focus on mentoring, guiding, and supporting your team while also contributing directly to key projects. You are experienced in making data-driven decisions and excel at clearly communicating ideas to team members, peers, and stakeholders. Thriving in a collaborative and innovative environment, you are passionate about finding creative solutions to complex technical challenges while ensuring your team's growth and success.
Responsibilities
- Ensure Reliable Infrastructure Deployment and Monitoring : Deploy, monitor, maintain, and support all systems infrastructure related to the location or studio, ensuring reliable performance and availability including servers, ESX, Filers (NetApp). Utilize tools like Grafana to deploy and manage service and infrastructure monitoring solutions, proactively identifying and addressing potential issues before they impact operations.
- Optimize and Manage Cloud Environments : Utilize your experience with cloud service providers like Azure and AWS to manage and optimize cloud environments, including VPCs, VPNs, DNS, firewalls, and load balancers
- Manage and Support Critical Systems : Oversee and maintain critical systems and applications, including Active Directory (AD), Azure AD (AAD), Adaxes, SCCM, and Intune, ensuring they are optimized and running efficiently. Provide ongoing support and troubleshooting to resolve any technical issues promptly.
- Streamline Processes and Empower Users and Teammates : Identify opportunities to increase efficiency by implementing automated solutions that reduce manual workloads. Develop and support self-service solutions that empower end-users, decreasing dependency on support teams and fostering a more autonomous work environment.
- Documentation and SOP Development : Collaborate with IT peers to develop Standard Operating Procedures (SOPs) and documentation for repeatable tasks, ensuring consistent and efficient operations.
- Oversee Projects and Ensure Compliance : Act as the project point of contact for larger Enterprise Service team initiatives, overseeing the execution of projects in alignment with organizational goals. Follow ZeniMax IT processes to manage change, incident / problem, and configuration management tasks, ensuring all activities comply with company standards and contribute to successful project outcomes.
- Asset and Procurement Management : Manage the purchase of IT hardware and software for studio infrastructures, including tracking and managing IT assets.
Qualifications
Preferred Skills
Salary Range
Lead Infrastructure Engineer - The typical base pay range for this position at the start of employment is expected to be between $80,000 - $160,000 per year.
ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At ZeniMax certain roles are eligible for additional rewards, such as merit increases and discretionary bonuses. These awards are allocated based on individual performance and are not guaranteed. Benefits / perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.
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Salary : $80,000 - $160,000
