What are the responsibilities and job description for the Host/Server position at Zenith Hospitality Group?
Job Summary
We are seeking a dynamic and personable Host/Server to join our team in delivering exceptional dining experiences. The ideal candidate will possess a passion for hospitality and a commitment to providing outstanding guest services. As a Host/Server, you will be the first point of contact for our guests, ensuring they feel welcomed and valued while efficiently managing their dining experience.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and seating arrangements to optimize flow and guest satisfaction.
- Take food and beverage orders accurately using the POS system, preferably Aloha POS.
- Serve food and drinks promptly, ensuring all guest needs are met throughout their visit.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders.
- Handle guest inquiries or concerns with professionalism, providing solutions to enhance their experience.
- Uphold high standards of food service and hospitality at all times.
Experience
- Previous experience in a hotel or restaurant setting is preferred but not required.
- Strong communication skills with an emphasis on phone etiquette when handling reservations or inquiries.
- Familiarity with food service operations and guest relations is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A genuine desire to help others and create memorable experiences for guests.
Join our team as a Host/Server where your contributions will play a vital role in creating an inviting atmosphere for our guests!
Job Types: Full-time, Part-time
Pay: From $15.25 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Verona, WI 53593 (Required)
Work Location: In person
Salary : $15