QA Lead

Key Responsibilities

• Design, develop, and execute manual and automated test cases for web and SAP applications based on functional requirements.
• Perform functional, regression, and exploratory testing to identify and document defects.
• Conduct black-box testing to validate application functionality, usability, and performance.
• Database validation using SQL queries
• Test and validate functionality within multi-channel e-commerce systems or ERP systems for seamless user experiences.
• Leverage advanced testing methodologies, including equivalence partitioning and boundary value analysis, to enhance test coverage and efficiency.
• Document and track defects using tools like JIRA or ADO, providing detailed reproduction steps and severity classification.
• Collaborate with developers, product managers, and other stakeholders to resolve issues and verify fixes.
• Plan, prioritize, and execute testing activities to meet deadlines and ensure high-quality releases.
• Create and maintain comprehensive test documentation (test plans, procedures, and test cases).
• Conduct usability and performance testing to enhance the overall user experience.
• Provide actionable feedback on product quality and suggest improvements for future iterations.

Required Skills and Qualifications

• Experience:
  • A minimum of 15 years of manual and automation QA testing experience is required.
  • Hands-on experience in manual and automation testing on web and SAP applications is essential.
  • Expertise in testing within multi-channel commerce systems and SAP systems is highly desirable.
• Technical Expertise:
  • Proficient in designing and executing functional and automated test cases for web and SAP applications.
  • Advanced knowledge of black-box testing methodologies to identify defects.
  • Skilled in using tools like JIRA / ADO for issue tracking
  • Familiarity with manual testing tools like ALM QC or equivalent.
  • Basic understanding of version control systems for accessing and testing builds.
• Methodologies:
  • Strong understanding of the software development lifecycle and QA methodologies.
  • Familiarity with Agile development processes is preferred.
• Soft Skills:
  • Excellent analytical thinking for bug analysis and test prioritization.
  • Exceptional attention to detail to isolate issues and ensure high-quality releases.
  • Strong verbal and written communication skills for test documentation and team collaboration.
  • Proven ability to work independently and as part of a team, including experience with offshore/nearshore/onshore models.

Tools Knowledge

• Defect Tracking Tools: Proficiency in JIRA or similar platforms.
• Documentation Tools: Experience with Confluence or equivalent.
• Testing Tools: Familiarity with manual testing techniques and tools like HP ALM QC.
• Version Control: Basic knowledge of Git or similar version control systems.