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Supervisor, Media Operations Job at Zenith USA in New York

Zenith USA
New York, NY Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Company description

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands.

Overview

The Zenith Global Operations Team handles client-specific tasks across various agency areas like Strategy, Investment, HR, Finance, and more. They centralize and standardize essential work to improve efficiency, making it ideal for organized problem-solvers who thrive in structured environments. This role will serve as a key connector and coordinator for work across the portfolio to ensure that local teams positioned globally are compliant in process and ways of working.

Responsibilities

Macro Tasks :

  • Project coordination
  • Process improvements
  • Systems expertise, management and support
  • Spend reporting
  • Data quality assurance, compliance, and governance
  • Best practice development, sharing, and enforcement

Daily Tasks :

  • Support Global Teams : Assist the Global Strategy Team and Regional Media Leads with projects and client deliverables and build global relationships.
  • Client & Internal Reporting : Ensure compliance, training, and data accuracy in reporting processes, validate global media spend data, and improve reporting clarity.
  • MediaTools Implementation : Assist with the implementation, training, maintenance, and validation of MediaTools, ensuring accurate and timely data. Track regional agency compliance and act as a resource for MediaTools-related queries.
  • Project Collaboration : Work with internal teams to prioritize projects and ensure smooth workflow execution.
  • Systems and Tools Support : Oversee and manage agency tools and systems, maintain hierarchies and user security, facilitate training, and support data governance. Assist agency and client teams with data quality assurance and troubleshooting.
  • Compliance : Ensure compliance with client-specific billing and audit procedures and other systems-related tasks.
  • Qualifications

  • Bachelor’s degree in marketing or advertising preferred
  • 3 years of Media Planning or Media Operations experience
  • Experience in Media Tools, Google Suite, and Microsoft Office
  • Balanced : Comfortable handling both short-term tasks and long-term projects.
  • Analytical : See connections between data sources for cross-system reporting.
  • Agile : Shift smoothly between financial work and operational needs.
  • Curious : Question existing processes to find smarter, faster solutions.
  • Multitasker : Manage multiple tasks and priorities effectively.
  • Detail-Oriented : Organized, skilled in time management, and obsessed with accuracy.
  • Relationship-Builder : Strong in connecting with others and problem-solving with a team.
  • Communicator : Excellent at writing clearly, speaking professionally, and translating data into actionable insights.
  • Enthusiastic : Passionate about working with data, new technologies, and emerging benchmarks.
  • Teacher : Excited about teaching others how to do something rather than doing it for them.
  • Motivated : Eager to dig into the work and accomplish short- and long-term projects.
  • Critical Thinker : Ask the right questions and prioritize multiple tasks.
  • Team Player : Creative problem solver, customer service expert, and great team player.
  • Additional information

    Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

    Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

    If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

    Compensation Range : $72,450 - $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 4 / 29 / 25.

    Veterans Encouraged to Apply

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    Salary : $72,450 - $90,620

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