Mgr Underwriting Ops - P&C

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership.

Directly oversees the day-to-day operation of underwriting support staff (including Associate Underwriters with limited underwriting authority). Will manage an active territory, with duties including policy input, rating, underwriting and communicating Zenith's philosophy. Role will have underwriting authority.

The essential functions of this position include, but are not limited to, the following:

• Conducts annual performance reviews on employees.
• Participates in hiring decisions, coaching, and disciplinary actions as necessary.
• Monitor and maintain overflow inbox.
• Provides on-going performance feedback to direct reports.
• Addresses performance management issues timely and appropriately.
• Uses file reviews to ensure proper protocols are followed and quality standards are met.
• Selects highly qualified new hires for open department positions.
• Conducts regularly scheduled meetings to discuss team results and recognize employees; maintains open communication within the team.
• Assigns staff to special projects or task forces for development.
• Provides appropriate supervision, coaching, and mentoring to assigned staff.
• Assign and maintain letters of authority for Associate Underwriters.
• Creates an environment within the team that fosters creativity, innovation, teamwork, engagement, and growth.
• Works very closely with others in the department and branch to promote teamwork.
• Work with Underwriting AVPS to establish ongoing service goals for AUS
• Oversees the documentation of workflows and processes.
• Provides training.
• Reviews and analyzes workloads periodically to ensure balance.
• Ensures that the team’s work is completed timely, accurately, and consistently with policies and procedures.
• Participates in phone conversations with, and visits to, agency partners
• Apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions.
• Works productively and harmoniously with others on a consistent basis.
• Respond positively to direction and feedback on performance.
• Consistently maintain professional and appropriate demeanor.
• Performs other duties/projects as assigned.

Education Qualifications

• High School Diploma or equivalent combination of training/experience. required
• Bachelor’s Degree or equivalent combination of training/experience. required

Experience Qualifications

• 5 Years progressively responsible, related work experience required
• Previous work experience demonstrating progressively responsible leadership readiness required

Skills and Abilities

• Strong oral and written communication skills used to explain, teach, and document.
• Strong reading and math skills.
• Knowledge of property and casualty policy rules.
• PC literacy required.
• Demonstrated data analysis skills to determine workloads and strategies for peak periods.

The expected salary range for this position is $96,882.04 to $121,102.54. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Qualifications may warrant placement in a different job level

Benefits

• Medical, Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Parental Leave
• Life, AD&D and Disability Insurance
• 401(k), Employee Share Purchase Plan (ESPP)
• Education and Training Reimbursement
• Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
• 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
• Employee Assistance Program (EAP)
• For more information, review details on the Benefits page of our Career Site: https://www.thezenith.com/careers/benefits/

Zenith typically posts jobs for a minimum of 8 to 14 calendar days. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law. Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.

If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company.

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Salary : $96,882 - $121,103