Scheduling Specialist - Customer Service Representative

17-20 per hour | Buffalo, NY, USA | Full TimeStep into a role that keeps everything running smoothly! Are you a master multitasker with a passion for helping people? At Zenner & Ritter in Buffalo, NY, we're seeking a full-time Scheduling Specialist - Customer Service Representative to bring your organizational talents and customer-focused attitude to our dynamic team. With competitive pay of $17-$20 / hour and the chance to be a pivotal part of our operations, this is your opportunity to shine! Not to mention, this position enjoys continuous training and coaching opportunities and the following benefits : Health, dental, and visionPaid time off (PTO)401(k) with a company matchLife insuranceEmployee Assistance Program (EAP)Growth opportunitiesShort- and long-term disabilityCompany partiesCompany phone and uniformsGET TO KNOW OUR COMPANY A LITTLE BETTERWe have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!GET FAMILIAR WITH THIS DYNAMIC POSITIONYour Schedule & Workplace : This full-time position is in-office at our location in Buffalo, NY. Your shifts will vary, keeping your evenings and work-life balance intact.In this role, your day starts with energy and purpose as you : Communicate with technicians to ensure seamless scheduling.Handle incoming calls, putting customers at ease with your professionalism.Keep schedules organized and accurate to maintain our reputation for exceptional service.Juggle priorities with ease, ensuring no detail is overlooked.As a Scheduling Specialist - Customer Service Representative, every day is a mix of challenges and wins, with you at the center of it all!What We're Looking For : Strong computer skillsExcellent organizational and communication abilitiesPreferred Qualifications : Experience in customer service or dispatchingAPPLY NOWApplying is a breeze-our quick, mobile-friendly initial application takes less than 3 minutes! Don't miss out on your chance to join a supportive team where your skills truly make a difference. Apply to be our new Scheduling Specialist - Customer Service Representative today.Must have the ability to pass a background check and drug screening test.

Salary : $17 - $20