What are the responsibilities and job description for the Field Service Engineer position at Zenopa?
Company Information
Our client is an industry-leading laboratory equipment manufacturer best known for its high-quality centrifuges and incubators used in clinical, blood processing, and research laboratories. Additionally , offering special centrifuges and other equipment for integration with laboratory automation systems.
Role Overview
The Field Service Engineer will carry out repairs, calibrations, validations on centrifuges, incubators and other proprietary/lab equipment. Travel throughout St. Louis, Missouri, extending to Chicago in order to meet customer product needs is essential; whilst maintaining an excellent level of customer satisfaction on sites that are assigned. The FSE must be comfortable with flights to ensure that services are met within a timely fashion.
- Carry out calibrations, validations and repairs on centrifuges, incubators, and other proprietary products/lab equipment.
- Identify, Troubleshoot and Repair customer equipment in a cost-effective manner
- Military, clinical engineering, biomedical, mechanical experience in the field
- Maintain an excellent level of customer satisfaction on sites that are assigned to you
Person specification
- Field service experience with electrical/electronic schematics and/or military electronics
- Strong diagnostic skills, within the bio-medical field/clinical engineering/military bio-medical repair
- Ability to utilize electrical and mechanical testing equipment
- Attentive to detail
- Prioritization abilities to evaluate demands daily
- Professional demeanor with customers
- Clear communication skills
- Military, clinical engineering, biomedical, mechanical experience in the field
- (Preferred) Experience with small electric testing tools DVM, ammeters, oscilloscopes, etc
Package details
Package commensurate with experience ( $70,000 - $100,000)
Company Car (Travel point scheme and can be used for personal use)
Company card provided
20 days PTO
Full health package provided
Salary : $70,000 - $100,000