What are the responsibilities and job description for the VP of Product Management position at Zenput?
Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100 countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
Crunchtime is looking for a senior leader who can successfully champion our products in the marketplace, serve as a critical subject matter expert and create a critical dialogue with our current and future customer base around the value of the platform.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
S / he will be expected to track the market, build close relationships with the current customers and prospects and identify the strategic priorities for the product development organization. S / he will lead the product management team, working closely with the design and engineering teams to translate the strategic market needs into product features that create value for the customers. This role is integral to the agile development process and beta process with customers, thereby setting expectations with the market on upcoming changes. This leadership role is directly responsible for the alignment of our products and solutions to our current and future market, and for ensuring the long-term viability of our offerings.
What you'll do as a Vice President of Product Management
- Responsible for the product roadmap and the priority of delivery driving business impact across the entire company
- Working closely with engineering as engineering is responsible for schedule and delivery, helping engineering make trade-offs where possible
- Serve as the subject matter expert on all products and the integrated platform of Crunchtime
- Build, develop and nurture the product management department to reach operational excellence and ensure that the team is in alignment with the Crunchtime mission and vision
- Play a significant role ensuring that the solutions are communicated effectively throughout the organization (patches, release dates, coordination of resources)
- Drive cross-functional alignment and ensure that overall product strategy comprehensively addresses current business needs and supports innovation and future growth
- Collaborate closely with the engineering team to ensure the seamless and ongoing translation and prioritization of market needs into product requirements / PRDs that will drive development of the solution set
- Build a strong relationship, in partnership with Customer Experience, with our senior customer stakeholders and to ensure an independent feedback loop between product and our customer base
- Lead processes aimed at capturing marketplace perception of value, including advisory groups in order to contribute to strategy & decisions within specific products
- Supporting the sales team in late-stage, consultative sales discussions as a subject matter expert in both the strategic vision for our products and the capabilities of the current product and solution set
- Work with the marketing team to create customer-facing, product-specific sales collateral and case studies to identify key learnings
- Work closely with all internal enablement teams are properly educated on all products and sub-products
- Developing mature partnerships with teams across the broader organization to identify, scope and triage opportunities for other Crunchtime offerings from the customer base
What we're looking for
Nice to haves
What you’ll get
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
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