What are the responsibilities and job description for the ServiceNow Technical Lead position at Zentek Infosoft Inc?
Job Details
ServiceNow Technical Lead
Onsite at Saint Paul, MN or Hartford, CT
LEAD exp Mandatory
Hands on coding required
H1B and relocation is accepted
ServiceNow Technical Lead
Job Description: Technical Skills Primary
Hands on experience in implementing ITSM FSO CSM
Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
Validate requirements and highlight discrepancies
Design solution and suggest technical best practices
Provide domain architecture and the technical aspects of the project
End to end guidance and review of FSO Implementation customization in ServiceNow
Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
Technical Skills Secondary Nice to have NOT MANDATORY
Ensure information is accurate and feasible
Soft Skills
As this is an onsite role must have strong written and oral communication skills
Insurance Domain Knowledge
Strong ability to work with client stakeholders
Requirement Review and Work Effort Estimation
Certifications
ServiceNow Administration certification
ServiceNow Implementation Specialist Certification FSO ITSM various tracks
ServiceNow Master Architect Certification optional
Skills
Mandatory Skills : ServiceNow FSO
ServiceNow ITSM
CSM
Integration
Technical lead
