What are the responsibilities and job description for the Staff Accountant position at Zentro?
Staff Accountant Job Description
About Us
Zentro is the choice for discerning internet users who demand the best. We empower our customers with remarkably fast, exceptionally reliable Internet service, delivering it with unbeatable 99.99% uptime and uncommonly responsive customer support. Zentro is a refreshing alternative to the never-ending headaches and hassles of dealing with the usual suspects. Our name may be new to you, but we're actually the largest independent (and highest rated!) MDU-focused ISP in the country, improving the way people get and stay online... today, tomorrow, and beyond.
Essential Duties and Responsibilities
Billing / Accounts Receivable (Primary)
- Manage the billing setup and configuration of all new commercial customer accounts
- Manage the billing system ticket queue (which includes staff questions and requests for credit applications, adjustments, etc.)
- Manage accurate customer payment applications (both check and ACH) to our billing system
- Courteously and professionally contact our customers regarding billing and payment related issues
- Collaborate with our Sales and Account Management teams to resolve customer billing issues and inquiries.
- Monitor our accounts receivable and publish a weekly A/R aging report with commentary on largest outstanding balance accounts
- Work closely with the accounting team and contribute to month-end financial close processes
- Run monthly tax reports from our system to provide support to our tax accountant for state and local tax filings
- Code and process vendor invoices in Acumatica.
- Reviews invoices for accuracy, appropriate documentation and approval prior to payment; pays invoices in a timely manner.
- Processes vendor payments.
- Responds to vendor inquiries.
- Reconciles vendor statements, researches and corrects discrepancies.
- Assists in yearly issuing of 1099s to vendors and independent contractors.
- Weekly presentation of A/R Aging Report and monthly KPIs
- Creating reports as needed
- Associate Degree in Accounting or related strongly preferred.
- Strong proficiencies in financial ERP software (such as Netsuite or Acumatica) and billing systems (recurring revenue billing experience a plus)
- Excellent communication skills, both written and verbal
- Exceptional attention to detail and accuracy
- Strong problem-solving and analytical skills
- Ability to work collaboratively in a team environment
- Solid understanding of billing regulations and GAAP
- Salary: $70K-$80K annually Bonus Opportunities
- Health and Dental benefits; paid vacation, sick leave, and holidays; and more great perks.
- Monday-Friday 8 am-5 pm
- This is a hybrid position that offers work from home flexibility. The accounting and finance team currently requires meeting three days per week in our Chicago office.
Salary : $70,000 - $80,000
