What are the responsibilities and job description for the Quality Analyst position at Zenzap?
Company Description
Zenzap was built to solve the day-to-day chaos of workplace communication by getting teams off private messaging apps like WhatsApp and iMessage where things get lost, teams lose focus, and businesses lose control.
Zenzap brings your team together in one secure, professional platform: Instant messaging, files, media, tasks, calendar and more.
💪 Control: Manage user access, protect your business’s sensitive data, and stay on top of team activity.
😎 Easy: Zero learning curve - so intuitive, you already know how to use it :)
🔐 Secure: SOC2 certified, encrypted, SSO, GDPR compliant, 2FA and Antivirus protection.
⚡ Instant: Everything you need to get work done in one place.
👨💻 APIs: Integrates with 100 top work tools and platforms.
Role Description
This is a full-time remote role for a Quality Analyst at Zenzap. The Quality Analyst will be responsible for conducting quality control, quality assurance, and quality management activities to ensure the platform meets high standards. This role involves analyzing data, communicating quality issues, and optimizing processes to enhance user experience and platform performance.
Qualifications
- Analytical Skills and Quality Control skills
- Communication and Quality Assurance skills
- Experience in Quality Management
- Strong attention to detail and problem-solving abilities
- Ability to work independently and remotely
- Quality certifications or relevant training
- Knowledge of industry quality standards and best practices
