What are the responsibilities and job description for the Inside Sales Representative position at Zep Inc?
About Zep Inc.
Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe's, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.
Job Description:
Virtual Sales Representative - Reactivation
The Virtual Sales Representative - Reactivation is responsible for growing revenue and profits by executing sales tactics to customers over the phone. The VSR will be provided with an assigned account list, comprised of existing customers. In this virtual sales position, the VSR is empowered to make key decisions influencing sales for medium-sized customers.
- Excellent verbal / phone communication skills
- HS Diploma or GED required, BA preferred
- 2 to 4 years of sales experience - customer service and telemarketing experience will also be considered
- Experience with cold-calling preferred
Desired Skills and Experience
We prefer candidates that have:
- An assertive personality, high energy level and resilient character
- A high level of integrity in all business dealings
- Strong time management and organization skills
- Ability to rapidly build knowledge of Zep's product lines
- Understand and use basic selling techniques: opening, probing, presentation, over-coming objections
- Excellent Zoom/MS Teams/Google Meet virtual presence
Our Values
At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.
- Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.
- Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers' and consumers' lives better.
- Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome
- Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.
- Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.
Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.
As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.
