What are the responsibilities and job description for the Zs Host position at Zermatt Resort?
A restaurant hostess greets guests, manages reservations, and seats diners. They also help ensure guests have a good dining experience.
Responsibilities
Skills
Responsibilities
- Monitoring: Monitor restaurant activity to ensure flow and seating
- Greeting: Welcome guests, answer questions, and provide a warm welcome
- Reservations: Take reservations, manage the waitlist, and communicate wait times
- Seating: Seat guests based on availability and preferences
- Menus: Provide guests with dinner and drink menus
- Side work: Set up and maintain the hostess station, bus tables, and assist with special requests
Skills
- Friendly and professional attitude
- Verbal communication and public speaking
- Organizational skills and workflow optimization
- Reservation software management
- Dinner service planning and dining room management
- Positive, approachable demeanor
- Staff leadership
