Social Media Influencer Manager & Print Operations Coordinator

Job Title: Social Media Influencer Manager & Print Operations Coordinator

Job Description:
We are seeking a motivated and detail-oriented Social Media Influencer Manager & Print Operations Coordinator to join our team. This dual-role position focuses on managing influencer relationships, coordinating TikTok content creation, handling customer problems regarding orders, and overseeing daily print orders. If you are organized, creative, and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities

Social Media Influencer Management

• Identify and engage with TikTok influencers aligned with our brand.
• Initiate and maintain communication with influencers through direct messaging (DMs).
• Negotiate and coordinate content creation campaigns with influencers.
• Develop creative briefs and ensure influencers meet deliverables and deadlines.
• Monitor and analyze influencer performance metrics to assess campaign success.

TikTok Content Coordination

• Collaborate with influencers to brainstorm engaging content ideas.
• Provide guidance and feedback on content to ensure alignment with brand goals.
• Track TikTok trends and recommend strategies to maximize reach and engagement.

Print Operations Coordination

• Manage daily print orders, ensuring timely and accurate processing.
• Organize and prioritize tasks to meet production and delivery deadlines.
• Maintain quality control standards for all printed materials.
• Troubleshoot and resolve any issues related to printing or order fulfillment.

Customer Service Operations

• Respond promptly and professionally to customer inquiries regarding order issues via email, chat, or social media.
• Investigate and resolve order-related concerns, such as delays, misprints, or incorrect shipments, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and escalate complex issues to the appropriate team when necessary.
• Provide clear communication and follow-ups to ensure a positive customer experience.

Requirements

• Proven experience in social media management, influencer marketing, or related roles.
• Familiarity with TikTok’s platform, trends, and influencer community.
• Strong written and verbal communication skills.
• Exceptional organizational skills and attention to detail.
• Ability to multitask and prioritize in a dynamic environment.
• Knowledge of printing processes and logistics is a plus.
• Being ON-TIME

Preferred Skills

• Experience using influencer marketing platforms and what it takes to go viral.
• Basic graphic design or video editing knowledge.
• Proficiency in data analysis tools to track and report on campaign performance.

What We Offer

• Hourly pay.

If you’re passionate about social media, love working with influencers, and excel at operational tasks, we’d love to hear from you!

To Apply:
Submit your resume and a cover letter detailing your experience and why you’re the right fit for this role. Please also include your zip code and where you live.