Q/C Technician

Who Are We? Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks! Our company is structured across 2 divisions the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA. What Are We Like? At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: Preserving customer valuables through refrigeration. For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!! What Can We Offer You? Vacation and Personal Hours (after only 30 days!) Competitive Wages Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP) 401k and Profit Sharing 10 Paid Holidays Flexible Schedules Casual Dress Code Wellness Programs and Incentives Steel Toe Reimbursement Employee Engagement Programs One-time Home Computer Reimbursement And more! What Will You Do? Under the direction of the Quality Control Supervisor, the Quality Technician assures quality products by conducting in-process and post assembly inspections. This is achieved by working with the Production Supervisors and employees to ensure that the cases are produced to meet the quality standards of the company and the customers product expectations. Essential Responsibilities: Inspect cases to the organizations quality standards throughout the whole manufacturing process to ensure nonconforming product is not shipped. This would include part, sub-assemblies, ship loose components, in-process, and end-of-line case inspections. Process nonconforming material within the FIS MRB Case module according to written instruction. Communicate nonconforming material and concerns to Production Supervisors to ensure that the future issues are prevented. The technician is responsible of verifying that reworked, nonconforming material meets quality standards and cannot be reintroduced to production. Escalate of single-point failures which have significant risk to the production Tier 1 boards. Responsible for assuring customer requirements are met using IFS Shop Orders module, IFS Non-Conformance Report(s) (NCR(s)) attached to the Shop Order, and pre-production meting notes. Responsible for the documentation of near escapes (nonconformances) and park data in IFS to facilitate data collection and continuous improvement activities. Team member may assist with continuous improvement events to help prevent further occurrences. Responsible for compressing the end of line photos and storing them in the appropriate network drive. May facilitate the review of photos if there is a quality issue reported from the field. Assist in the First Article Inspection (FAI) as time allows/permits with direction of the Quality Control Technician. Other duties as assigned Requirements for Effective Performance: High School Diploma or GED 1 years of Quality Control or related experience Skills/Abilities/Specifications: Ability to understand basic mathematical concepts Ability to comprehend and explain simple or complex instructions, both oral and written, pertaining to customer orders. Ability to effectively communicate one-on-one and in group settings with other employees within the organization. Ability to apply common sense understanding to carry out detailed instructions. Ability to deal with complex problems in both the assembly process and personnel matters. Behavioral & Environmental Requirements: Maintain a positive work attitude. Zero Zone expects all employees to behave and communicate in a manner which will facilitate good relationships with customers, clients, co-workers, and supervisor. Safety toe shoes and safety glasses are required while in production areas. Regularly required to sit, stand, and walk throughout the office and production areas; have use of hands and fingers to use a computer, telephone, and other office equipment; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.