What are the responsibilities and job description for the FOH Restuarant Manager position at Zest Cape May?
Job Summary
We are seeking an experienced and dynamic Front of House Manager to oversee our restaurant's operations and ensure an exceptional dining experience for our guests. The ideal candidate will possess a strong background in food service, fine dining, and culinary management. This role requires excellent leadership skills, a passion for hospitality, and the ability to manage staff effectively while maintaining high standards of service.
Responsibilities
- Manage daily front of house operations, ensuring smooth service and guest satisfaction.
- Supervise and train staff in food preparation, service techniques, and customer interaction.
- Oversee cash handling procedures and ensure accurate financial transactions.
- Collaborate with the kitchen team to coordinate food service and catering events.
- Maintain cleanliness and organization of the dining area, bar, and waiting areas.
- Assist in budgeting and inventory management to optimize operational efficiency.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Develop and implement training programs for new hires and ongoing staff development.
Qualifications
- Proven experience as a Front of House Manager or similar role in a fine dining environment.
- Strong knowledge of food preparation techniques, bar operations, and catering services.
- Excellent management skills with the ability to lead a diverse team effectively.
- Proficient in cash handling procedures and financial management.
- Exceptional communication skills with a focus on customer service excellence.
- Ability to work flexible hours, including evenings and weekends as needed.
- A culinary degree or relevant certifications are a plus but not required.
Join our team to create memorable dining experiences while leading a passionate group of hospitality professionals!
Job Types: Full-time, Part-time, Seasonal
Pay: From $27.00 per hour
Expected hours: 40 – 60 per week
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $27