What are the responsibilities and job description for the Host/Hostess position at Zest Kitchen and Bar?
Host/Host
Overview:
We are seeking a friendly and customer-oriented Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience.
Duties:
- Greet guests with a warm and welcoming demeanor as they arrive
- Manage reservations and seating arrangements efficiently
- Provide guests with menus and inform them of any specials or promotions
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, requests, and concerns promptly and professionally
- Uphold high standards of customer service to enhance guest satisfaction
Skills:
- Strong customer service skills with a focus on guest relations
- Excellent phone etiquette and communication abilities
- Previous experience in the restaurant or hospitality industry preferred
- Knowledge of food service operations is a plus
If you are passionate about delivering exceptional service and creating memorable experiences for guests, we would love to have you on our team as a Host/Host. Apply now to be part of our dynamic hospitality environment!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
- Night shift
Work Location: In person
Salary : $14 - $15