What are the responsibilities and job description for the Billing Specialist position at Zeus Fire and Security?
Job Description
- Ensure accurate and timely delivery of invoices to customers via agreed-upon methods.
- Review account statuses, generate age analyses, and investigate customer complaints and queries.
- Resolve disputes with service or install invoices in a timely manner, collaborating with relevant teams when necessary.
- Collaborate with other departments to resolve issues impacting accounts receivable for National Accounts.
- Manage all AR-related customer contact, issuing credit memos when applicable.
- Perform account reconciliations, monitor National Account customers' account details, and ensure timely payment collection.
- Research and resolve payment discrepancies, ensuring correct payment application.
- Develop and maintain an organized methodology for invoicing and payment collection of National Accounts.
- Provide regular reporting on customer and summary data, including invoices, payments, and unapplied amounts.
