What are the responsibilities and job description for the Dental Scheduling Coordinator Thunderbird position at ZIA?
About Us :
Thunderbird Dental Studio is a leading dental practice known for delivering outstanding patient care in a warm and friendly environment. We are seeking a motivated and detailoriented Dental Schedule Coordinator to play a key role in keeping our practice running smoothly and ensuring an exceptional experience for our patients.
Key Responsibilities :
Appointment Management : Confirm and manage patient appointments to reduce noshows and maintain an efficient schedule
Patient Outreach : Conduct outbound calls for appointment reminders followups and rescheduling as needed
Reception Duties : Handle incoming calls with professionalism addressing patient inquiries scheduling appointments and redirecting calls to the appropriate team members
Hygiene Recall : Maintain and update recall and hygiene appointment lists to support patients in receiving timely preventive care
Team Collaboration : Work closely with the office manager and other team members to maintain a wellorganized and harmonious office environment
Qualifications :
Previous experience in a dental setting is required preferably 3 years
Strong organizational and timemanagement skills
Excellent communication and interpersonal abilities
Selfstarter with the ability to work independently and proactively
Familiarity with dental practice management software and basic computer skills
Adaptable and teamoriented with the flexibility to thrive in a dynamic office setting
What We Offer :
Hourly pay DOE with bonus potential
Ongoing professional development and training opportunities
A supportive collaborative team environment
Comprehensive Benefits :
Sick Time : Earned up to 40 hours of sick time annually
Paid Time Off (PTO) : Earn up to 40 hours of PTO in your first year increasing to 48 hours in year 2 and beyond
Health Insurance : Enjoy the companyelected health insurance plan with 50% coverage in your first year and 75% coverage in your second year
Dental Plans : Benefit from an inoffice dental plan for employees with a discounted family plan option. Alternatively you can choose to purchase a separate dental insurance plan
Voluntary Benefits : Access optional ShortTerm Disability (STD) LongTerm Disability (LTD) and Life Insurance plans (selffunded)
Retirement Plan : 401k options
Buyin Options : Pet insurance vision insurance etc. (options are selffunded)
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