Field Service Technician

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30 locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is $37.00 to $49.00

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

• Safety Boot Reimbursement, PPE & Uniforms provided

• Tool Insurance

• Safe, clean and friendly work environment

Responsibilities:

• Diagnose and repair agricultural equipment including tractors, combines, application equipment and planters in the area
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed; a company truck is provided
• Using a high degree of independent judgment, assumes responsibility for the maintenance and repair of equipment safely
• Maintains a clean and safe work area, adheres to all safety procedures; maintains a service vehicle in a clean and professional manner, and ensures the vehicle is always properly maintained
• Positively interacts with manager and team members to satisfy customer needs
• Communicates job status with supervisor and communicates job is completed to receive the subsequent assignment.
• Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
• Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customers

Qualifications:

• 2-year technical degree or high school diploma and several years of comparable mechanic experience
• 2 years of relevant diesel/Ag equipment repair experience, preferably some field experience
• Working knowledge with hydraulics, electrical and powertrain systems
• Previous experience with tractors, combines, hay equipment; tillage equipment and Planters a plus but not required
• Possesses the ability to diagnose and repair equipment; is also able to read, follow, understand, and communicate schematics
• Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills
• Ability to maintain a safe and clean work environment
• Basic computer skills
• Own mechanic tool set
• Class A CDL or willingness to obtain one within a defined period of time (training cost covered by Ziegler, license cost to employee)
• Able to operate equipment safely
• This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement

Have additional questions about working at Ziegler CAT in Field Service?Call/text us at: 712-261-6060 or email at: ZieglerResume@zieglercat.com

*IndT

Minimum Physical Requirements:

• Push/pull up to 50 lbs
• Lift/carry up to 60 lbs
• Lift bulky objects
• Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
• Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

DOT driving requirements:

Applicants must be able to obtain valid Class A CDL, obtain a DOT medical certification card, and pass a DOT pre-employment drug screen and physical.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.