GxP Lab Computing Analyst

Location{​{:}} North Chicago, I

L**This position requires full-time on-site presence at our client site in North Chicago, I

L**This position is not eligible for relocation assistance*

*The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.

sRequired Skills{​{:

}
• } Excellent customer service skills complemented by an ability to listen to and interpret client reques
t
• s Ability to troubleshoot complex instrument and technology issu
e
• s Strong oral and written communication skil
l
• s Ability to identify, track and complete tasks for multiple project
s
• Knowledge of laboratory safety practices as defined by the company and/or customer's site safety co
d

e Responsibilities{​{

:}}As a Lab Computing Analyst, beneficiary would perform following key responsibilities{​

{
• :}} Requirements Management and onsite Validation/Compliance supp
o
• rt IT Consul
t
• ing Customer Lia
i
• son Onsite Lab IT Supp
o

rt Requirements Manage

m
• ent Understand problem statement/challe
n
• ges Define sc
o
• pe Gather requirem
e
• nts Assist with Validation/Compliance activities (IOPQ) as requ
i
• red Analyze current state business processes and requirem
e
• nts Assist in building plans for process improve
m

ent IT Consul

t
• ing Analyze gaps/opportunities for improvement based on industry Best Prac
t
• ice Evaluate Industry trends to identify areas for optimiza
t
• ion Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Con
c
• ept Recommend process improvements that fit business n
e

eds Customer Liaison{

• ​{:}}Meeting with internal/external service groups/

l
• eads Liaise between System/Lab owners and third parties to coordinate best times for ser
v
• ices Provide weekly planning schedules for review at status meeting with customer
l
• eads Monthly Operational review meetings/ Quarterly metrics reporting with department
h

eads On Site Lab IT Support

{
• ​{:}} Perform break/fix support for all Instrument connected s
y
• stems Implement Windows based security policies as re
q
• uired Ensure adherence to client's corporate policies through periodic reporting & compliance pr
o
• grams Acts as the technical support contact for field service engineers and external v
e
• ndors Provide technical subject matter expertise for new system validation and change mana
g
• ement Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if appl
i
• cable Perform system preventative maintenances based on client's schedule, if appl
i

cable Requir

e
• ments Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engin
e
• ering At least 3 years of directly relevant Information Technology experience, includin
g
• {​{:}} At least 1 year in software development and
t
• esting At least 1 year of experience in business requirement analysis and ga
t
• hering Demonstrated domain area kn
o
• wledge Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client's confidence an
d
• trust Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma indust
r
• y{​{:}} Drug Discovery & Development P
r
• ocesses Clinical study planning & Data ma
n
• agement Lab W
o
• rkflows Chemical & Biologics material Ma
n
• agement Sample Ma
n
• agement Robotic Systems Integration & Quali
f
• ication Operations KPI and Metrics
t
• racking Optional requirement{​{:}} Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211,
• Part 820 Technical Sk
i
• lls{​{:}} Operating System familiarity with at least 1 of the following{​{:}} Unix, W
i
• ndows, MVS Software Methodology familiarity with{​{:}} Object Oriented Programming, Structured
• Programming Software Development Process familiarity with{​{:}} Wat
e
• rfall, Agile Change Control Management and Ris
k
• Management Office Tools proficiency required in {​{:}} MS Word, Exc
e
• l, PowerPoint Office productivity tool proficiency in at least 1 of the following{​{:}} Visio, MS Proje
c

Point Benefits

About Zifo{​{:}}CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biop

harma companies.We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultur

al adaptability.We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible sp

ending accounts.If you share these sentiments and are prepared for the atypical, then Zifo

is your calling!Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or di