What are the responsibilities and job description for the Waiter/Server position at ZiHanHolding LLC?
Job Overview
We are seeking a friendly and motivated Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for providing exceptional customer service and a keen ability to enhance the dining experience for our guests. As a Server, you will be responsible for taking orders, serving food and beverages, and ensuring that our patrons have an enjoyable visit.
Duties
- Greet and welcome guests in a friendly manner, providing menus and answering any initial questions.
- Take accurate food and drink orders using the Aloha POS system.
- Upsell menu items to enhance the dining experience and increase sales.
- Deliver food and beverages promptly while ensuring presentation meets restaurant standards.
- Monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly.
- Clear tables efficiently, ensuring cleanliness and sanitation standards are met.
- Assist with bussing tables and maintaining a clean dining area.
- Process cash register transactions accurately, including handling cash and credit card payments.
- Collaborate with kitchen staff to ensure timely service of orders.
Skills
- Strong customer service skills with the ability to create a welcoming atmosphere.
- Experience with sales techniques, particularly in upselling menu items.
- Proficiency in using cash registers and familiarity with Aloha POS systems is preferred.
- Basic math skills for handling transactions and processing payments accurately.
- Knowledge of sanitation practices to maintain cleanliness in the dining area.
- Excellent communication skills to interact effectively with guests and team members.
- Ability to work efficiently in a fast-paced environment while managing multiple tasks.
- Previous experience in the restaurant or hospitality industry is a plus.
Join us as we strive to provide an exceptional dining experience through outstanding service!
Job Type: Full-time
Pay: From $10.65 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Paid training
Shift:
- 8 hour shift
Language:
- Mandarin (Required)
Work Location: In person
Salary : $11