What are the responsibilities and job description for the Assistant Event Manager position at Zilli Hospitality?
Bring events to life with energy, precision, and passion! As an Assistant Event Manager with Zilli Hospitality Group (ZHG), you'll be the driving force behind seamless event execution, ensuring every detail is flawlessly managed. Once our sales team has planned and designed the catering event, you take the lead along with an Event Manager on event day-crafting memorable moments and delivering exceptional experiences. You'll oversee all ZHG food, beverage, and event details while leading a team with professionalism and enthusiasm. As the face of ZHG on event day, your problem-solving skills and customer focus will ensure every event exceeds expectations. If you're a natural leader with a love for hospitality, this is your chance to shine!
Responsibilities:
- Collaborate with and coach team members/catering associates.
- Be a hands-on leader-load and unload trucks, set tables, assist with building buffets, clear tables, carry serving trays, wash dishes, wipe silverware, station attend, and replenish buffets/stations.
- Prepare effectively for events-read contracts, review staff, prepare equipment lists, understand menus and cooking.
- Work with other vendors to execute event details.
- Drive company vehicles to designated event facilities/venues.
- Follow schedules and directions to catering functions.
- Monitor and record staff time punches.
- Adhere to and enforce day-of timelines.
- Assign server stations, table sections, and food passers effectively.
- Display food artfully and properly, adhering to food safety and sanitation guidelines.
- Think quickly and problem-solve effectively while maintaining composure and professionalism.
- Maintain the physical integrity of the facility/venue.
- Support senior leadership decisions and maintain integrity with senior leadership.
- Embrace change and implement improvements to the operating format.
- Attend training meetings as required in areas such as organization, sanitation, safety, worker's compensation, P&L, and supervisor meetings.
- Train and mentor with Event Managers and senior leaders to prepare for the next career step-Assistant Event Manager to Event Manager.
- Develop ideas and strategies to make positions more efficient and share with senior leadership.
- Foster a learning environment by aiding in effective training in the field.
- Prepare to work in inclement conditions, such as rain, snow, early or late shifts, and oftentimes loud music.
Requirements:
- Six months prior experience as a lead server, shift captain, and/or supervisor. (Six months related job experience as a manager, supervisor, or lead also accepted.)
- Prior customer service experience (1-2 years).
- Hold a valid driver's license for the State of Wisconsin and maintain a clean driving record.
- Have reliable transportation to Waukesha and surrounding event locations throughout southeast Wisconsin.
- Flexible availability (including weekdays, evenings, weekends, and holidays) to meet the needs of the event and according to business needs. Majority of events take place on weekends and evenings.
- Demonstrated dependability.
- Attention to detail and strong problem-solving skills.
- Continuous repetitive motions, such as standing, reaching, bending, lifting, carrying, walking, and lifting during 90% of the shift. (This position requires the ability to frequently and minimally lift 25 pounds.)
- Ability to read and decipher a standard catering contract - as well as possess basic math, reading, writing, and solid communication skills.
- Proficiency in MS Word, Excel, and Outlook (email and calendar).
EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.